ESET (an acronym for ‘Essential Security against Evolving Threats’) are a PC protection software company based out of Bratislava, Slovakia. Their main antivirus product, ESET NOD32 (NOD being an acronym for Nemocnica na Okraji Disku, or “Hospital at the end of the disk” in English) has a solid place in the history of antivirus products as it was one of the first antiviruses to ever be awarded the Virus Bulletin 100 Test Award in 1998, an award only given to antivirus products with algorithms able to find and correctly section 100% of the malware samples in a test. With almost 30 different products to choose from, it can be hard to know exactly what you are getting with ESET. Has their antivirus continued the quality performance from the early days of PC protection? Is it still one of the best in the market?

eset Review

Compatibility

Windows
Apple Mac
iPhone/iPad
Android
Linux

Reliability and Security

One measure ESET excels in their Reliability, NOD32 is one of the strongest antivirus products on the market thanks to the heuristic algorithms it employs. Heuristic algorithms (in this case) are the algorithms used by antivirus products to spot malware which they have not seen an example of before. Spotting an antivirus which the company has seen before is easy, ESET are considered the best in the industry for spotting malware no one has seen before. The product itself is very easy to use thanks to it’s simple UI. You can tell very easily if you are fully protected (or at least as protected as ESET can make you), how to do a scan and how to get help.

Removes Spyware
Removes Spyware

Spyware secretly monitors what you do on your computer. Its aim is usually to capture passwords, banking credentials and credit card details.

Web Protection
Web Protection

Detect which websites are safe and can be trusted. Block malware websites and downloads.

Block Phishing Websites
Block Phishing Websites

Block 'spoof' websites designed to steal your personal information, normally after clicking a fake email.

Scheduled Scans
Scheduled Scans

Set your own scheduled for system antivirus scans including what locations to scan.

VB100 - 100.00%
AV Comparatives - 99.80%

Features

The feature set you have access to with ESET NOD32, their flagship antivirus product, is not anything to write home about. One of their top features is the ability to disable notification if you are watching a movie or playing a game! While this feature is welcomed, the fact that it is one of their top features speaks volumes about the extent of the software’s ability. One nice feature NOD32 has is the anti­phishing capabilities, which ‘prevent[s] attempts to acquire sensitive information such as usernames, passwords or banking and credit card details by fake websites’. This should be a feature of every PC protection product as it is such a widespread issue. It was great to see ESET work this into their software, working somewhat to redeem them for the otherwise lacklustre capabilities.

Phone Support
Phone Support

24/7 phone support for billing and technical questions.

Live Chat Support
Live Chat Support

Customer service includes live chat for a quick respsonse to any issues.

VB100
VB100

VirusBulletin VB100 Award

Value For Money

ESET NOD32 starts at $39.99, which gives you a year’s worth of protection on 1 PC, which is on the low to mid range in terms of pricing in the industry. For your money, you get a very well respected antivirus product with very high customer satisfaction ratings thanks to it’s simplicity and proficiency in protecting your computer from antivirus. The feature set isn’t very impressive, but it seems to do the basics very well (which is to some people’s favour), with ‘fast detection and low false positives’. The $40 covers a disappointing number of types of digital protection, especially when you consider the near complete protection you can get from other companies at similar price points.

Support and Customer Service

In section, ideally we’d go through how ESET make up for poor features through their brilliant support, but that’s not the case this time. If you have any trouble with the product, beyond Installation and Activation, it can be very hard to find a needle of help in the haystack that is their ‘knowledge base’. To get help from humans on these issues, you need to fill out a mammoth of a form to just enquire. For US customers, you can make use of a live chat with ‘ESET customer care agents’, but these are only available for use up until 7pm and not on weekends.

Customer Reviews For eset

Joseph Azzopardi - 30/04/2019

I used it on desktops and servers i always find viruses other brands don't very powerful software I always recommend this anti virus to my clients and always got good response

Vic Korasic - 25/04/2019

I use ESET for business and personal and its been great AVP for many years. Highly recommended!

Sir Simon Haworth - 13/04/2019

i use eset on all the familys computers, laptops and mobile phones have had a virus

richard - 30/03/2019

used on 3 machines works just fine for4 years

John C. - 21/03/2019

Did not protect. Malware got through twice and removed ESET.

Brian Anderson - 15/03/2019

I've been using ESET now for about 10 years and it is fabulous. Doesn't slow my MacBook and never lets anything in. No problems at all!

Mellissa - 04/03/2019

No Problems at all since I started using them!

Ken - 31/01/2019

Very fast at detecting on-line malware. Fast and excellent at scanning and protecting computer against viruses. When you plug a memory stick, or any other kind of disk/card into your computer, Eset immediately puts and security fence around the stick/device and asks if you would like it scanned. This way a virus cannot migrate from a memory stick or a disk/card to your computer. Excellent product, that I use on two home computers, and one laptop; three computers in total. Highly recommended.

Lynda Armstrong - 30/01/2019

Very confusing company. I run into issues everytime I renew my licence. I can't get any straight answers!

Johs - 14/01/2019

Have used it for about 18 years! Don't slow Down PC as other antivirus programs. And just works, all the time! :-)